FAQs

 

Why won’t ACC pay for all the treatment cost when I have an accident?

ACC pays for treatment using a fixed rate which is not indexed to the cost of living.
Fees charged to us by technicians and laboratories for dentures, crowns and implants have risen with inflation and must be recovered.
Most of our ACC fees do not involve any further payment.
Your dentist will discuss this before treatment starts.

Why do teeth get cracks?

Cracks can be caused by decay, grinding at night, trauma or having a large filling which weakens the tooth.
The symptoms include sharp pain on biting and cold sensitivity. It may be difficult for the patient to pinpoint the tooth, but the dentist can often find the offender.
The problem can be fixed with either a filling or crown to prevent the crack opening on biting.

I have a number of black fillings, how can I improve this?

The black filling material is amalgam. It has been used in the mouth for over 100 years and is one of the strongest dental materials.
However it is very unattractive. There are a number of tooth coloured restorations available, including composites and porcelain.

Why have I been asked to see your Hygienist? This is the first time it has been suggested to me.

At each examination your Dentist will check the health of your gums and note any conditions that are present.
Any problems will be shown to you and recommendations will be given.
If there is significant tartar (calculus) present or you have bleeding gums, you will be referred to the Hygienist.

How is Gum Disease Treated?

Gum disease is treated by carefully removing the bacteria and substances that form in the pockets around the teeth. The removal of this material occurs on a microscopic level and requires great skill. Our  has had advanced training regarding how to effectively remove the offending bacteria.

This process of removing the bacteria sometimes requires more than one visit to our practice. Once the bacteria has been removed, the pockets must be cleaned and maintained on a regular basis by a dental hygienist. Otherwise, the bacteria will return.

Keeping your teeth for life requires careful home care plus regular dental monitoring and preventive care. The is not simply a cleaner of teeth, but a personal health coach and educator, helping our patients stay healthy and get the longest service out of the great restorative treatments we deliver.

Provide knowledge to enable you to recognise changes in your own gum health and to have the best methods of home care.

Gums make up the framework for smiles and as we are in the business of creating and maintaining great smiles, we emphasise the necessity of gum maintenance in order to preserve the durability and beauty of your smile.

The is available to offer home care advice and recommended products, cleaning, tooth whitening and preventive treatments.

What is Gum Disease?

Diagnosis – How to recognize gum disease
Gum disease is diagnosed through a process that measures the depth of the pockets around each tooth. Pockets that are greater than 3 millimetres in depth are considered hazardous and will generally require treatment.

The early detection and prevention of gum disease is another reason to see your dentist regularly.

What is a Dental Hygienist?

Dental Hygienist is a health professional who has graduated from an accredited school of dental hygiene, and who, through clinical services, patient education and evaluation seek to prevent oral disease, provide treatment for existing disease and assist people in maintaining an optimum level of oral health.

Whether your teeth are heavily filled, or have had no fillings at all, in order to keep them healthy for life and minimise the need for restorative work it is imperative to look after the supporting gums and bone. Many otherwise healthy teeth are lost through gum disease because the health of the supporting structures is overlooked.

Ignoring this aspect of your oral health is like building a beautiful home on sinking sand. Our Hygienist is trained and experienced specifically in this area. She develops a personalised oral hygiene problem to advise, inform, monitor and treat gum disease and make you an expert in the care of your mouth to reduce the chance of tooth decay, gingivitis and bone loss around your teeth.

Our Hygienists will:
Remove all the unwanted plaque and calculus (tartar) and rough overhanging filling edges, from the tooth and root surfaces.
Record your tissue status by accurately measuring the degree of the gum tissue attachment and bone loss around each tooth, so we can compare from visit to visit and see how well you are doing.
Provide you with smooth polished surfaces that feel good, look better and are easier to maintain.
Provide you with a programme to enhance ongoing dental health.
Whiten your teeth by either in the chair (which takes 1 hour) or give you a take home kit to do yourself
Treat and help you prevent gum disease

Why is filling out a Medical History important?

Some medications may interact with the drugs we use and general conditions can make a difference to the type of treatments we may offer.
It is very important that we know your current medical history.

Can I see my dentist when I am pregnant?

Yes, a checkup is recommended in pregnancy but treatment is best kept to the middle trimester if possible.
Emergency treatment can be performed at any stage.
Amalgam is not recommended during pregnancy and a lead shield will be used if X-rays are necessary.